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Position Overview This position will assist with the operations, programming, and administration for the Recreational Services Facility Operations team. Responsibilities include facility management, risk management, facility scheduling, special events, equipment management, as well as oversight of membership sales, renewals, and program registration. Supervise professional and/or part-time staff associated with each facility. May include evening and weekend coverage as needed.
Specific Job Duties & Tasks
Oversee daily operations of recreational facilities, including staffing, scheduling, and event setup/teardown
Manage facility scheduling and coordinate usage across programs, events, athletics, and external groups
Supervise, train, schedule, and evaluate full-time and part-time staff
Ensure compliance with safety, risk management, and emergency procedures
Lead membership services, including sales, renewals, and program registration
Develop, implement, and evaluate recreational and educational programs
Coordinate and execute special events, tournaments, and group reservations
Maintain and manage facility equipment, inventory, and maintenance needs
Provide excellent customer service and resolve member concerns and service issues
Monitor program effectiveness; collect, analyze, and report data for continuous improvement
Assist with budget preparation, expense tracking, and financial reporting
Support marketing and outreach efforts to promote programs and services
Collaborate with campus departments and community partners
Maintain accurate records, reports, and compliance documentation
Provide CPR/First Aid/AED training and ensure staff certifications are current
Master’s degree in a related field or equivalent combination of education and experience is necessary
Minimum of 3 years of collegiate recreation experience
Extensive understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors and ability to provide examples of savvy approaches to effectively resolving conflicts or complaints
Current American Red Cross CPR, AED, and First Aid certification or ability to obtain within 1 month of start date
Current American Red Cross CPR/AED/First Aid Instructor certification or ability to obtain within 6 months of start date
Desired Qualifications
Minimum 1 year experience supervising staff, including student employees, in a college/university setting
Knowledge of university policies and procedures
Experience with recreation management software
Work Type:
Full Time: 100%
This position requires a majority of work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location up to two days per week, if desired with approval.
Recreational Services Overview With a mission of providing recreational experiences that encourage active lifestyles, Recreational Services promotes and coordinates campus-wide competitive and recreational activities that bring in over one million visits annually. Our scope includes state-of-the-art facilities, innovative programs, and an impact that reaches students, faculty, staff, retirees, alumni, and even the community. We are your destination for recreation!
Division of Student Life Overview
The Division of Student Life is comprised of staff that embrace new ideas and thoughts, work together to keep our students safe, and provide them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreational Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting educationally purposeful services and activities within and beyond the classroom.
About University of Iowa
The University of Iowa is one of the nation's premier public research institutions with 32,535 students from 114 countries and all 50 states. A member of the Association of American Universities since 1909 and the Big Ten Conference since 1899, the UI is home to one of the largest and most acclaimed medical centers in the country, as well as the famous Iowa Writer's Workshop. Founded in 1847, it is the state's oldest institution of higher education located alongside the picturesque Iowa River in Iowa City. The University of Iowa is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preference, status as a qualified individual with a disability, or status as a protected veteran.
U.S. News & World Report rankings:
#47 best public universities
Top 200 Best Global Universities
#1 public university for ‘writing in the disciplines’
#34 consecutive years ranked as one of the best academic hospitals in the U.S.
About The University of Iowa
The University of Iowa is one of the nation’s premier public research institutions with 32,535 students from 114 countries and all 50 states. A member of the Association of American Universities since 1909 and the Big Ten Conference since 1899, the UI is home to one of the largest and most acclaimed medical centers in the country, as well as the famous Iowa Writer’s Workshop. Founded in 1847, it is the state’s oldest institution of higher education located alongside the picturesque Iowa River in Iowa City. The University of Iowa is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment free from discrimination on the basis of race, creed, color, religion, national origin, age, sex, pregnancy (including childbirth and related conditions), disability, genetic information, status as a U.S. veteran, service in the U.S. military, sexual orientation, or associational preferences.
U.S. News & World Report rankings:
•#47 best public universities
•Top 200 Best Global Universities
•#1 public university for ‘writing in the disciplines’
•#34 consecutive years ranked as one of the best academic hospitals in the U.S.