Under the supervision of the Associate Director, Recreation & Athletics, the incumbent will be responsible for supervision of the student operations staff and operations of the Recreation Centers on campus. This includes the training, scheduling, and supervising the student staff responsible for operating the Gallo RecreationCenter, Student Activities and Athletics Center (SAAC), and Aquatics Center cashiers. In addition the incumbent will be responsible for managing memberships for all Recreation facilities for faculty, staff, and community.

The Operations Coordinator must have a very clear understanding of the following areas of emphasis:customer service, communication team building, staff development and training.

KEY RESPONSIBILITIES

Recreation & Athletics Facility Operations

Hire, train, supervise, and evaluate building operations staff (Coordinator, Managers on Duty,Recreation Attendants and Cashiers) who operate the Joseph Edward Gallo Recreation Center, theStudent Activities and Athletics Center, Recreation Field and Aquatics Center cashier. Schedule and supervise the largest student staff within the department (60+ students) to operate both recreation facilities over 140 hours per week. Oversee all Recreation Center front desk activities: memberships, program registration and point of sale. Work with the administrative staff to resolve cashiering issues.Enforce student employment policies for operations staff. Enforce, through student staffing, facility policies and procedures.

Record Keeping

Ensure all membership, registration and other facility operations paperwork is completed accurately and in a timely manner. Ensure all operations student staff complete timesheets by assigned deadlines.

Student Staff Supervision

Recruit, hire, supervise and train operations student staff to staff the Gallo Recreation Center, StudentActivities and Athletics Center (SAAC), and Aquatics Center cashiers. Working with the AssociateDirector, Recreation to ensure all student staff hiring processes are completed for student staff.

EDUCATION and REQUIREMENTS

Bachelor's degree in related field or equivalent experience.

Masters degree in related field (Preferred)

2 years of experience working with student staff.

Previous experience working in a collegiate recreation setting. (Preferred)

Red Cross CPR Certification within 30 days of hire.

First Aid Certification within 30 days of hire.

CRITICAL KNOWLEDGE AND SKILLS

Thorough proficiency in the use of basic computer applications relevant to job duties. (Preferred)

Thorough demonstrated verbal and written communication skills. (Preferred)

Experience working with undergraduate student staff (Preferred)

Prior experience in a leadership role or leading others (Preferred)

Cash handling experience.

Prior customer service experience.

Experience working with Fusion, or similar recreation management software.