Manage and coordinate daily operations of the UWF Aquatic Center. This role coordinates the pool schedule, manages lifeguard staffing, oversees safety systems, develops aquatic programming, and ensures facility readiness. Reporting to the Associate Director of Recreation, the Aquatic Manager is crucial in maintaining safe, efficient aquatic facilities and programs that comply with University policies and regulatory standards. Coordinates that event set-up/tear down is executed as stated in customer contracts. Assists in generating all deposits and daily reconciliation of all cash, credit, and check transactions for the Aquatic Center and HLS Facility, as needed. Manages the special events in the Aquatic Center. Assists, as needed, in managing events in the HLS Facility. Coordinates facility reservations, identifies risk management issues and ensures conflicts between users are solved in a professional manner. Develop and maintain effective relationships with facility users. Administer contracts that includes reviewing, planning, and executing events within the Aquatic Center. Coordinate and communicate facility set up diagrams to staff and patrons. Responsible for ensuring ADA, state fire codes, and building emergency action plans are followed. Manage patron complaints and solve customer service issues. A vital component of this position supports a wide range of activities, including recreational use, academic classes, external contracts and rentals, and varsity aquatic events.
Minimum Qualifications: Possession of lifeguard or lifeguard instructor certification by a nationally recognized organization, such as the American Red Cross or equivalent. Master's degree in an appropriate area of specialization; or a bachelor's degree in an appropriate area of specialization and two years of appropriate experience.
Position Qualifications: Incumbent will be required to have Lifeguard or Lifeguard Instructor certification; good interpersonal communication skills and customer service skills; conflict resolution and time management skills.
Preferred Qualifications: Experience supervising student staff; experience with assessment of participation satisfaction; excellent written skills; experience in event scheduling and recreation management software.
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