UNC Charlotte University Recreation is excited to announce the opening of three post-graduate intern positions! University Recreation oversees 250+ student employees and caters to students, faculty and staff, alumni, retirees, and business partners. 

Our interns are fully integrated into our full-time staff. While responsibilities vary by position and year, all individuals are valued, treated as professional staff, and will develop an in-depth perspective of our organization and operations. 

Positions: 

• Facility Operations Intern - email application materials to Erin Paul, ebrook36@charlotte.edu 
• Member Services Intern - email application materials to Sophie Davis, srattray@charlotte.edu 
• Student Development Intern - email application materials to Gena Caskey, gcaskey2@charlotte.edu

Compensation

$20/hour

Work Schedule 

28 hours/week from Monday, July 27, 2026 through Friday, May 14, 2027

Application materials: Resume & Cover Letter

Applications submitted by May 1st will receive priority review/early considerations. Applications will be opened until filled.

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Facility Operations Intern: 

Program/Organizational Knowledge (50%)

• Manage daily operations of all University Recreation facilities, including the University Recreation Center and CORE outdoor fitness space
• Assist in management of all fitness spaces and associated equipment
• Become familiarized with and implement university and departmental risk management policies and procedures  
• Serve as Facility Supervisor on duty as needed
• Manage equipment inventory and lost and found
• Work closely with facility visitors to resolve operational and customer services concerns 
• Assist in the maintenance of accurate usage data and regularly assess facility operations to ensure effectiveness, efficiency, and compliance with university, state, and national standards and best practices

Leadership (30%)

• Assist with all elements of hiring, scheduling, supervising, training and mentoring for 40 undergraduate and graduate student employees 
• Provide support, guidance, and indirect supervision of student employees supervised by the Assistant Director of Facility Operations

Department Administration (20%)

• Actively participate as a member of the UREC professional staff team, including professional staff team meetings and assigned department committees 
• Ensure that the UREC mission is achieved and values are upheld 
• Contribute to the development and implementation of department strategic plans and annual goals/priorities 
• Advocate for UREC and foster campus and community partnerships to advance physical activity and holistic wellbeing 
• Other duties/projects as assigned by the Associate Director of Programs, Associate Director of Operations, or Director of University Recreation

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Member Services Intern:

Member and Guest Experience (50%)

• Create procedures and manage a team of student staff to deliver a comprehensive member and guest experience program for existing and potential users
• Hire, train, schedule, and supervise  Member Services student employees
• Collaborate with Outreach & Engagement to ensure trained staff are representing University Recreation at a variety of events and fairs to promote membership, programs, and services to the University community
• Assist in researching member and guest needs, including long-range strategic planning pertaining to methods to increase membership recruitment and retention
• Be knowledgeable and provide information on all department facilities, programs, and services
• Collaborate with campus partners to identify and implement strategies that increase membership awareness, access, and overall participation

Membership Sales (30%)

• Assist in the daily reconciliation of sales, processing of refunds, and addressing and correcting errors
• Analyze membership data, trends, and performance metrics to inform new membership strategies, improve processes, and support overall membership growth initiatives 
• Establish and maintain collaborative processes with Parking and Transportation to ensure parking validations are administered accurately, tracked appropriately, and aligned with established policies and procedures

Department Administration (20%)

• Actively participate as a member of the UREC professional staff team, including professional staff team meetings and assigned department committees 
• Ensure that the UREC mission is achieved and values are upheld 
• Contribute to the development and implementation of department strategic plans and annual goals/priorities 
• Advocate for UREC and foster campus and community partnerships to advance physical activity and holistic wellbeing 
• Other duties/projects as assigned by the Associate Director of Programs, Associate Director of Operations, or Director of University Recreation

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Student Development Intern:

Staff Development & Leadership (50%)

• Design and implement student employee development programs and educational resources, with a focus on career-readiness, leadership development, and wellbeing
• Assist in the planning and execution of all-staff trainings and student leader retreats
• Manage the UREC LinkedIn presence to highlight student employee development; create and publish content that showcases student achievements, transferable skills, and the value of working at UREC
• Assist in the development of student employee learning outcomes across different UREC units
• Research and share on-campus professional development opportunities for student staff

Onboarding & Training (30%)

• Assist in the department student employee hiring and onboarding processes, including serving on the Hiring Committee
• Serve as a member of the Student Development and Training Committee 
• Update the student employee manual, including procedures for hiring, onboarding, and accountability

Department Administration (20%)

• Actively participate as a member of the UREC professional staff team, including professional staff team meetings and assigned department committees 
• Ensure that the UREC mission is achieved and values are upheld 
• Contribute to the development and implementation of department strategic plans and annual goals/priorities 
• Advocate for UREC and foster campus and community partnerships to advance physical activity and holistic wellbeing

Minimum Education/Experience 

• Bachelor’s degree in higher education, recreation, sport management, kinesiology, or related field of study

Preferred Education, Knowledge, Skills, and Experience 

• Experience working in a campus recreation setting

Necessary Certifications/Licenses

• American Red Cross CPR, First Aid, and AED certification (must be obtained within 45 days of employment)

About University of North Carolina at Charlotte

UNC Charlotte is North Carolina’s urban research university and is located in one of America’s fastest growing and most diverse cities. It leverages its location in the state’s largest and most dynamic city to offer internationally competitive programs of research and creative activity, exemplary undergraduate, graduate, and professional programs, and impactful community engagement initiatives. UNC Charlotte is the third largest institution within the University of North Carolina system with an enrollment of 30,448, which is record enrollment. UNC Charlotte is also the fastest growing institution in the UNC System, comprising seven academic colleges offering 171 undergraduate majors in 77 programs leading to Bachelor's degrees, 65 Master's degrees, and 24 Doctoral degrees. UNC Charlotte is proud to have 3,545 passionate and committed faculty and staff members and more than 120,000 living alumni.The Division of Student Affairs is the 3rd largest of 8 divisions at UNC Charlotte with 500 employees and $100M budget from all fund sources. The staff advance the educational mission of the university by creating inclusive student-centered learning environments where students excel academically and develop personally into their best selves.

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