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Assistant Director of Member Services & Outreach
The Assistant Director of Member Services & Outreach is part of the Campus Recreation team within the Division of Recreation and Intercollegiate Athletics serving a diverse University Community of over 40,000 people.The Assistant Director reports on membership/program sales and facility use, manages membership services software (Fusion), monitors and reports on revenue and key performance indicators, manages membership support staff, and provides information to members and customer service team. This position will work towards meeting sales goals for annual membership and online services revenue such as lockers, oversee all membership documents and waivers, ensure that membership registration procedures are accurate, and develop feedback mechanisms to identify opportunities
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