The University of Oregon department of Physical Education and Recreation is excited for the opportunity to build our operations team by welcoming a dynamic individual as Coordinator of Operations and Members Services to our PE and Rec staff.  You will be part of a vital team that provides leadership, management and administration for the department of Physical Education and Recreation which includes staffing, operations and services of a large, complex department. This includes the Student Recreation Center, two multi-purpose indoor recreation facilities, two tennis facilities, two natural turf fields, four lighted synthetic turf fields and an outdoor jogging track.

This position has joint oversight with the Coordinator of Operations.  Both coordinators assist and support the Assistant Director for Operations in managing the program budget; supervising and mentoring a student work force; and promoting and marketing programs and services.  The coordinators are members of the business and operations team and report to the Assistant Director for Operations. These positions assist with the review, implementation, and enforcement of policies and procedures for facility operations including facility access. The coordinators also serve as the first point of contact for patrons and are responsible for ensuring that student staff meet a high standard of customer service.

Duties and responsibilities specific to the Coordinator of Operations and Member Services position include oversight and facilitation of the department of Physical Education and Recreation’s sales, outreach, and facility operations. Primary service responsibilities include overseeing Welcome Desk operations, membership services and program registration for Intramural Sports, Group Fitness, Personal Training, Youth and Family Programs and Physical Education.  Oversight includes the staffing and supervision of approximately 25 Operation Specialist student employees and 4 student outreach team members.

Evening and weekend hours may be required of both positions. Additional hours may be required during peak periods. These positions require CPR and First Aid Certification, or the ability to obtain in a timely manner.

Why you should work for us:

• Employees in our unit receive free membership to the Rec Center and may also choose to participate in physical education classes and/or recreation and fitness programs for free or reduced rate.
• We provide excellent benefits including health, dental, vision, retirement plans and paid time off.
• UO offers a tuition discount for eligible employees or family members in participating programs at UO or other Oregon public universities.
• You will join a dynamic team of individuals committed to creating a safe and welcoming environment where everyone belongs.

A little about us….

The Physical Education and Recreation Department (PE and Rec) plays a vital role at the University of Oregon in educating, engaging, and inspiring the campus community to live active, balanced lives! As part of the Division of Student Life, we expand learning beyond the classroom and facilitate positive experiences to support physical, emotional, and social wellbeing, as well as student success. We actively cultivate a safe, inclusive, and accessible environment at the Student Rec Center that honors diverse needs and encourages people of all abilities and backgrounds to participate.

Applications must be submitted online: https://careers.uoregon.edu/en-us/job/531654/coordinator-of-operations-and-member-services

Priority Review of Applications Begins: May 15, 2023

To ensure consideration in the first round, please complete the online application by 11:59PM, May 14, 2023.  The position will remain open until filled but applications received after the priority date may not be considered.

Please upload the following materials with your online application:

1. A cover letter stating your interest and how your skills and experience meet the requirements and qualifications for the position.
2. Current resume which includes dates of employment.

What you need to qualify (minimum qualification):

• Bachelor’s degree in Recreation Administration/Management, Leisure Studies, Sports Management, Business or related field.
• One year of experience leading and managing staff or a work team.

 For success in this position you will have…(professional competencies):

• Demonstrated ability and commitment to working with individuals from diverse backgrounds in support of an inclusive and welcoming environment - including co-workers, faculty, students and community members.
• Demonstrated ability to provide excellent service to internal and external customers.
• Demonstrated ability to coordinate and implement employee training programs.
• Demonstrated ability to lead the work of others, balancing support, coaching and accountability.
• Strong skills in organization, project management, written and oral communication.
• Demonstrated ability to manage the frontline functions in retail or service environments.

It is preferred, but not required, to have…(preferred qualifications):

• Master’s degree in Recreation Administration/Management, Leisure Studies, Education Administration, or related field
• Experience in, or demonstrated understanding of collegiate recreation facility operations, student staff oversight and recruitment.
• Experience with data entry and management, and knowledge of standard computer software programs, including word processing and business applications.
• Experience in membership sales/management and oversight of frontline customer service operations.
• Experience with Innosoft Fusion – Recreation Management software.
• Experience with recruitment and outreach.

About University of Oregon

The University of Oregon is the only Oregon University System member of the highly selective Association of American Universities (AAU) and is distinguished by the strength and breadth of its instructional and research programs as well as by its sense of community and diverse outreach activities. Located in Eugene, a vibrant city of about 140,000, UO enrolls 24,000 undergraduate and graduate students. The Student Recreation Center (SRC) is central to student life on campus. A major component of the SRC capital master plan was completed in 1999-2000 and most recently in January of 2015. The Department of Physical Education and Recreation is comprised of four primary areas, each headed by an Associate Director: 1. Recreation Programs (intramural sports, fitness, aquatics, rock wall, informal recreation, special programs & youth camps) 2. Physical Education (academic course curriculum) 3. Facilities 4. Operations, Assessment, Development and Business Services. Physical Education & Recreation reports to the Associate Vice President for Student Life. Other units of Student Life include Dean of Students, Career Center, Erb Memorial Union, Holden Leadership Center and Parent and Family P...rograms. University of Oregon is one of the only large universities in the nation that administers a credit granting Physical Education curriculum within the administrative structure of campus recreation. Over 5,000 UO students take courses each term choosing from over 180 options. The Department of Physical Education and Recreation therefore provides a unique diversity of employment including both academic teaching and recreation leadership opportunities. The University of Oregon has an institution-wide commitment to diversity and multicultural competency. We actively engage in recruiting and retaining a diverse workforce and student body that includes members of historically underrepresented groups.

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